Shipping and Delivery
Last update to this Shipping and Delivery Policy: May 2018.
Australia - free and flat rate shipping
If you order 1 musluv cover for delivery in Australia, we offer a flat rate of $7.95 (standard shipping) or $13.95 (express shipping).
If you order 2 or more* covers for delivery in Australia (or for orders over $100), we offer FREE standard shipping or a flat rate of $19.95 for express shipping.
Australia - delivery times
We dispatch orders within 3 business days of payment, although we often dispatch faster.
Following dispatch from our facility, orders shipping:
- to Sydney should arrive in 2 business days;
- to the rest of NSW should arrive in 5 business days;
- to all other capital cities should arrive in 6 business days;
- elsewhere in Australia should arrive in 10 business days.
Please note that we rely on external companies to provide delivery services, so we cannot guarantee delivery times. In addition, some remote delivery addresses will not be serviced door-to-door, particularly for express shipping. In these cases, you will be contacted with the details of which local depot or Australia Post Office to collect from.
For all orders* shipping to anywhere else in the rest of the world, we offer a flat standard shipping rate of $29.95
We do not offer express shipping for international orders. Please also note that for international orders, you will be responsible for any customs, duties and taxes that may be imposed upon shipment arriving in the selected country.
*Subject to the order being limited to normal household amounts