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  • Shipping and Delivery Policy

Last update to this Shipping and Delivery Policy: Nov 2022.

Australia - free and flat rate shipping

We offer a flat rate of $9.95 (standard shipping) or $16.95 (express shipping) for Australian orders under $100.

For Australian orders over $100*, we offer FREE* standard shipping or a flat rate of $22.95 for express shipping.

*FREE Shipping does not apply to store wide sales. 

Australia - delivery times

We promise to dispatch orders within 3 business days of payment, although we usually dispatch much faster.

Following dispatch from our facility, orders shipping:

  • to Sydney should arrive in 2 business days;
  • to the rest of NSW should arrive in 5 business days;
  • to all other capital cities should arrive in 6 business days;
  • elsewhere in Australia should arrive in 10 business days.

Please note that we rely on external companies to provide delivery services, so we cannot guarantee delivery times. In addition, some remote delivery addresses will not be serviced door-to-door, particularly for express shipping. In these cases, you will be contacted with the details of which local depot or Australia Post Office to collect from.

International shipping

For all orders* shipping to New Zealand, we offer a flat standard shipping rate of $16.95.

For all orders* shipping to anywhere else in the rest of the world, we offer a flat standard shipping rate of $33.95

We do not offer express shipping for international orders. Please also note that for international orders, you will be responsible for any customs, duties and taxes that may be imposed upon shipment arriving in the selected country.

*Subject to the order being limited to normal household amounts